Quality & Guarantee

Solid brass, hand finishing and testing at every stage, backed by a guarantee we can honour because we make everything ourselves.

Cover applies to products installed in a residential application, registered to the original purchaser.

The Guarantee

10 year guarantee

Chrome Plated

A ten year guarantee is extended on all bathroom and kitchen products with Cifial UK's chrome plate finish when installed in a residential application.

1 year guarantee

Special Finishes

A one year guarantee is extended on all bathroom products with Cifial UK's special finishes when installed in a residential application. All special finishes are non-returnable.

10 year guarantee

Taps & Components

A ten year guarantee is extended on all components to be free from failure due to defects in material and workmanship when installed in a residential application (excludes wear and tear parts).

1 year guarantee

Wear & Tear Parts

A one year guarantee is extended on wear and tear parts including sealants, waste clickers, membranes, cartridges, diverters, flexible hoses and electronic components. Removing flow restrictors from shower heads voids the guarantee.

Care & Maintenance

  • 01

    Clean using a soft damp cloth only. Avoid cleaning powders and liquids, which can contain chemicals that damage the finish.

  • 02

    The thermostatic cartridge in shower valves should be removed and cleaned regularly, especially in hard water areas.

  • 03

    In hard water areas, remove limescale promptly. Clean with vinegar, rinse thoroughly with water and dry with a soft cloth.

  • 04

    Rinse away toiletries such as toothpaste, shower gel and soap, which can leave residue that blemishes the surface.

Get in Touch

Cannot find what you are looking for? Enquire now and talk to one of our specification team today.